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The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments File size: 43 Kb
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IP Detective Suite is an ideal program for anyone using a dynamic IP address. IP Detective Suite will report changes in your dynamic IP to your ftp site, e-mails your new IP to you (will e-mail it to up to two e-mail addresses) and also displays your IP on your desktop with the new always on top feature. Also release and renew your IP when you deem it necessary and test the application with our new test feature. File size: 10156 Kb
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MobileController is a new product which integrates computer and mobile phone together. And it will make your phone much more powerful! Mobilecontroller is your best assistant anytime you need it, such as remote controlling, text chatting , photo transferring, virtual camera ,screen capture,Clipboard Synchronization,CAB Installation ,System Information Display ,Task Management , and business presentation. You will own 16 products in one! File size: 7234 Kb
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Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments. File size: 5791 Kb
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive. File size: 46207 Kb
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Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req File size: 49 Kb
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Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. File size: 6152 Kb
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Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create. File size: 7500 Kb
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VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. File size: 3743 Kb
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Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. File size: 741 Kb
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